Guidance and Counseling Services Management System

This paper is aimed at identifying solution regarding counseling management of employees' life problem including personal and work place problem. involved the design, development evaluation Employee Needs Assessment Inventory (ENAI) functionality usability among employees . project used a quantitative approach called case study in process collecting data. In general, this was divided into three phase: system requirement analysis, design development, formative evaluation. result from ENAI had proven that could be able to record problem(health, family, financial, spiritual, issue, career, interpersonal relationship environment). Besides, can by tiers(employer counselor)to access information, provide communication networking facility for diversity user, assist generation reports also support tiers. Key words: ENAI; Usable online counseling, web-based applications.